At jy9, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data when using jy9.club.
Privacy at a Glance
A quick overview of the key privacy commitments jy9 makes to every player. The full policy is detailed below.
All personal data stored on jy9 is protected using industry-standard encryption. Your account details, payment information, and identity documents are stored securely and are never accessible to unauthorised parties.
JY9 does not sell your personal data to third parties. Ever. Your information is used only to operate your account, process payments, verify your identity, and comply with our licensing obligations. That's it.
JY9 players have the right to access, correct, and request deletion of their personal data. If you want to know what data jy9 holds about you, or if you want to update or remove it, you can contact our support team at any time.
JY9 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites or to build advertising profiles.
Payment transactions on jy9 — including bKash, Nagad, and Rocket — are processed through encrypted channels. JY9 does not store your full mobile wallet credentials. Payment data is handled in compliance with applicable financial regulations.
JY9 sends promotional communications only to players who have opted in. If you no longer want to receive bonus offers, game updates, or promotional messages from jy9, you can opt out at any time through your account settings or by contacting support.
This Privacy Policy describes how jy9.club ("jy9", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use our platform. JY9 is committed to handling your data responsibly and transparently.
By registering an account on jy9 or by using any part of the jy9 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jy9 handles personal data as described here, please do not use the platform.
This Privacy Policy applies to all jy9 services, including the jy9 website at jy9.club and the jy9 mobile app for Android and iOS. It was last updated in January 2025.
JY9 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of jy9, and in some cases from third-party verification providers. Here is a breakdown of the categories of data jy9 collects:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, identity verification |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket), transaction history | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser type, operating system | Automatically via platform access |
| Usage Data | Games played, session duration, betting history | Automatically via platform activity |
| Communications Data | Support chat transcripts, emails sent to jy9 | Customer support interactions |
JY9 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
JY9 uses the personal data we collect for the following purposes:
JY9 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or as otherwise required by law.
JY9 processes your personal data on the following legal grounds:
JY9 does not sell your personal data to any third party. However, in order to operate the platform and comply with our legal obligations, jy9 may share your data with the following categories of third parties:
All third parties with whom jy9 shares data are required to handle that data securely and in accordance with applicable data protection laws. JY9 does not permit third parties to use your data for their own marketing purposes.
JY9 only shares the minimum amount of data necessary for each specific purpose. We do not share your full profile with any third party unless legally required to do so.
JY9 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit jy9.club. Here is how jy9 uses cookies:
You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. However, blocking essential cookies will affect your ability to use jy9 — you may not be able to log in or access certain features.
JY9 does not use third-party advertising cookies or cross-site tracking technologies. We do not build advertising profiles based on your jy9 activity.
JY9 retains your personal data for as long as your account is active and for a period after account closure as required by our licensing obligations and applicable law. Specifically:
After the applicable retention period, jy9 will securely delete or anonymise your personal data so that it can no longer be linked back to you.
If you request account closure, jy9 will stop using your data for marketing and platform purposes immediately. Retained data after closure is held only to meet legal and regulatory obligations.
As a jy9 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting jy9 support:
Request a copy of the personal data jy9 holds about you.
Ask jy9 to correct inaccurate or incomplete data about you.
Request deletion of your data where jy9 no longer has a legal basis to retain it.
Ask jy9 to limit how your data is used in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to jy9 processing your data for marketing or legitimate interest purposes.
JY9 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and jy9 will notify you if an extension is needed.
JY9 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While jy9 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your jy9 account and never share your login details with anyone.
If you suspect that your jy9 account has been accessed without your permission, contact our support team immediately via live chat. We will investigate and take appropriate action to secure your account.
JY9 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use jy9 or provide any personal information to us.
If jy9 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on jy9, please contact our support team right away so we can take action.
JY9 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via the contact details on their account and update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. The most current version is always available at jy9.club/privacy-policy. Your continued use of jy9 after any update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jy9 handles your personal data, please get in touch with our support team:
JY9 aims to respond to all privacy-related queries within 5 business days. For data rights requests, we will respond within 30 days as required.
For more information about your rights and obligations as a jy9 player, please also read our Terms and Conditions and our Responsible Gaming policy.
JY9 is built on trust. We protect your data, process your payments securely, and give you full control over your account. Ready to play? Join thousands of players on jy9 today.